Unique IT Support

Research shows that a reliable IT infrastructure paves the way for a modern business to be more productive and hit the profit targets it sets out to achieve. That's why we take a fresh look at IT support and develop an IT strategy around your business ensuring that your IT infrastructure is efficient, productive and effective.

Making IT Simple for Business

Technology is constantly evolving and with it facilitating the growth of business. We work with you to build an IT infrastructure that is scalable and adaptable to change. Our team remove's the complication of managing and monitoring a complicated IT system. Our monthly support agreements include the following:

 

Security Management
New threats emerge daily and it is of paramount importance that IT systems remain up-to-date and secure. We ensure that all servers and PC's have the latest security patches from software vendors and implement strict security measures to minimise the risk of intrusion.
Quarterly IT Reviews
All support calls are logged in our ticketing system which we analyse each quarter to identify any recurrent issues. We also perform a full review of your infrastructure. If we find anything that needs to be improved we produce a proposal of suggested improvements.
Friendly and Personal IT Support
We get to know you and your business providing you with IT support that is friendly and effective. Our team of experienced engineers are on hand to remotely support your staff when the need arises. If it's a more critical issue then one of the team will be onsite to get you back up and running as quickly as possible.
Proactive Network Monitoring
An IT system that is left to manage itself is a recipe for disaster. That is why we take it upon ourselves to proactively monitor and maintain your network so that we identify issues before you do.

Pricing Options

Tek24 provide customers with pricing that is based on their individual needs and budget.

Packaging Options

Monthly Pricing

What Additional Services are offered?

•  Data centre hardware installations
•  Infrastructure cabling
•  Server room installation
•  Secure wireless network setup

•  Server installations & migrations
•  Office 365 email migrations
•  Firewall & router installations
•  Network planning

WHY USE TEK24 TO MANAGE YOUR IT RESOURCES?

  1. Tek24 are motivated and dedicated to delivering excellent support – no matter the problem
  2. The team is highly experienced, providing expert advice and offering innovative solutions
  3. Getting an IT issue resolved can be stressful – you can rely on Tek24 to always be good-natured and make sure the situation is taken care of as quickly and professionally as possible
"I would highly recommend Tek24 to anyone looking for simple professional service with a personal touch."

- Hayley Fussell, Open Road

"The support team are always pleasant, helpful, knowledgeable and professional" 

- Jennifer Khoo, Ashton Healthcare Ltd.

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